We are currently seeking a self-motivated Housekeeping Attendant to join the busy team at the Adelaide Royal Coach and Econolodge East Adelaide. Both hotels boast 115 accommodation rooms, a restaurant & functions rooms. We operate 7 days a week, with a self- rating 3.5 star property.
We are looking for a dynamic individual to join our professional housekeeping team. Reporting directly to the Housekeeping Supervisor, our Housekeeper’s role is a key part of the daily hotel operations by providing a consistent and high quality standard of guest services, ensuring efficient cleaning services to confirm the hotel is presented to the highest standard for all guests.
The key responsibilities will include:
- Servicing and cleaning all allocated guest rooms, ensuring all tasks are completed at the required standard;
- Assist guests with all queries and complaints and provide accurate information to guests about the property, facilities and features;
- Comply with all guest privacy and security procedures;
- Stock and maintain the housekeeping trolley, ensuring adequate supplies are available and the trolley is presentable at all times;
- Assisting with laundry as required.
The ideal candidate will have:
- A can-do attitude, responsible, and flexible approach to work with a strong work ethic;
- Exceptional customer service skills; including friendly customer service demeanour;
- Proven ability to be a proactive individual with strong organisational and time management skills;
- Well-developed problem solving and analytical skills, excellent communication skills;
- A passion for exceeding guest expectations and providing a high standard of guest service;
- A strong eye for detail and a focus on accurate reporting;
- Strong written and verbal communication skills;
- Exceptional personal presentation and grooming and
- A strong appreciation and compliance of workplace safety.
This is a casual role working a spread of shifts over a 7 day roster; including week days, weekends and public holidays. To apply, please email your application and current references, for the position to: Karen Lane; Housekeeping Manager housekeeping@royalcoach.com.au