Set across 125 acres of rolling hinterland, The Brooklet is an adults-only luxury retreat. With spacious villas, panoramic views and considered amenities, we offer guests the space to breathe and time to truly unwind.
The Role
We’re looking for a professional individual to join our Guest Services team. This role is at the heart of The Brooklet experience — welcoming guests, anticipating their needs, and ensuring every stay feels effortless and memorable. This role is ideal for someone who is looking to be a hands on all-rounder in a small team.
Your Day May Include
- Front of house interaction with guests
- Managing check-ins, check-outs and reservations on MEWS/ AKIA
- Assisting guests with recommendations and local insights from guest enquiry to departure
- Supporting daily operations of the estate
- Food and Beverage preparation – RSA is essential
About You
- You have previous experience in a refined hospitality environment
- You communicate with ease and confidence and present well to guests
- You have a calm, attentive nature and a keen eye for detail
- You take pride in creating memorable experiences for others
- You’re flexible with availability and comfortable working in a boutique and quiet environment
Why Join Us
At The Brooklet, you’ll be part of a small, passionate team who value genuine hospitality. You’ll work in a beautiful setting surrounded by rolling hills, with opportunities to grow and contribute to one of Australia’s most unique luxury escapes. Work in a hospitality environment, no later than 7pm.
Offering
- 20 – 30 hours per week on a Level 4 Hospitality Award.
- Shift hours between 8am and 7pm.
Requirements
- Valid RSA for NSW
- Frequent weekend work
- Rights to work in Australia
To Apply
Please send your resume to Guest Services Manager, amy@thebrooklet.com.au with the subject line Guest Services Role.
Set across 125 acres of rolling hinterland, The Brooklet is an adults-only luxury retreat. With spacious villas, panoramic views and considered amenities, we offer guests the space to breathe and time to truly unwind.
The Role
We’re looking for a professional individual to join our Guest Services team. This role is at the heart of The Brooklet experience — welcoming guests, anticipating their needs, and ensuring every stay feels effortless and memorable. This role is ideal for someone who is looking to be a hands on all-rounder in a small team.
Your Day May Include
- Front of house interaction with guests
- Managing check-ins, check-outs and reservations on MEWS/ AKIA
- Assisting guests with recommendations and local insights from guest enquiry to departure
- Supporting daily operations of the estate
- Food and Beverage preparation – RSA is essential
About You
- You have previous experience in a refined hospitality environment
- You communicate with ease and confidence and present well to guests
- You have a calm, attentive nature and a keen eye for detail
- You take pride in creating memorable experiences for others
- You’re flexible with availability and comfortable working in a boutique and quiet environment
Why Join Us
At The Brooklet, you’ll be part of a small, passionate team who value genuine hospitality. You’ll work in a beautiful setting surrounded by rolling hills, with opportunities to grow and contribute to one of Australia’s most unique luxury escapes. Work in a hospitality environment, no later than 7pm.
Offering
- 20 – 30 hours per week on a Level 4 Hospitality Award.
- Shift hours between 8am and 7pm.
Requirements
- Valid RSA for NSW
- Frequent weekend work
- Rights to work in Australia
To Apply
Please send your resume to Guest Services Manager, amy@thebrooklet.com.au with the subject line Guest Services Role.
