POP MART, founded in 2010, is an industry-leading pop culture and art toy company, aiming to light up passion and bring joy to all. With rapid global expansion, POP MART is now present in more than 30 countries, with over 550 stores and 2300 Robo Shops worldwide.

We are currently looking for passionate PART-TIME Sales Associates to join and support our brand-new Sydney Domestic Airport store, opening in March 2026.

Key Responsibilities:

• Provide exceptional customer service by greeting, assisting engaging with customers.
• Explain brand vision, product features and benefits, helping customers make informed purchases.
• Upsell and cross-sell products to increase sales and help stores achieve KPI.
• Handle transactions accurately and efficiently through POS system.
• Assist with store presentation, including replenishing, visual merchandising and maintaining cleanliness.
• Follow company policies, procedures and loss prevention guidelines.
• Participate in stock management (receiving weekly deliveries, replenishing shelves and cycle counts/stock takes).

The Ideal Candidate Will Have:

• Strong interpersonal and communication skills.
• Passion and energetic for customer service and retail.
• Ability to learn product knowledge quickly.
• Customer service and sales skills (upselling, cross-selling, handling objections).
• Team player with a positive attitude.
• Reliable, punctual and able to work in a fast-paced environment.
• Fluent in English, while bi-lingual in Chinese would be a distinct advantage
• Flexible availability across 7-day trading week, including early morning and late nights in-line with Domestic Airport trading hours
• Candidates who can commit to our opening schedule key dates:
  • Mid-March start for training
  • Set up new store 23rd – 26th March
  • Grand opening 27th March

POP MART Perks

• Career growth – the perfect time to join us as we expand rapidly across Australia and New Zealand (4-5 new stores per year)
• Job security – POP MART has become a global sensation, now with 550 stores worldwide, we are growing strong
• Monthly product incentives (following successful probation)
• New product releases every week
• Annual passes to Pop Land in Beijing!
• Join a vibrant and unique retailer in the market, where every day is Boxing Day!

To Apply

To be considered and shortlisted for these opportunities, you are required to:

• Submit your application including an up-to-date resume, that includes starting and ending months, for each of your prior employment
• To be eligible, you must be a current Australian resident, with full and permanent working rights