postado em: 24/09/2024 às 01:14
Job Title: Part-Time Retail / Customer Service Hybrid
Location: Infectious Clothing Company, Kunda Park, QLD
Hours: Part-Time (20 hours per week, 4 hours per day Tuesday to Saturday)
Wages: Retail Award Rate based on experience
Start Date: Immediate Start
Company: Infectious Clothing Company
About Us:
Infectious Clothing Company is one of Australia’s leading suppliers of medical uniforms, offering the largest range of scrub uniforms in the country.
With over 20 years in the business and a commitment to innovation and excellence, we continue to grow and provide exceptional products and services to healthcare professionals across Australia.
About the Role:
We are currently seeking a dynamic individual for a part-time Retail/Customer Service Hybrid role. This position is perfect for someone looking for work during school hours, offering a flexible schedule of 4 hours per day, Tuesday to Saturday. In this role, you’ll be the face of our retail space, providing outstanding customer service while also handling a variety of tasks that keep our operations running smoothly.
Key Responsibilities:
Retail:
Greet and assist customers in-store, helping them find the perfect uniforms and accessories.
Process sales transactions with accuracy and efficiency.
Keep the retail space well-stocked, organised, and visually appealing.
Assist with online order fulfilment and in-store pick-ups.
Customer Service:
Answer incoming phone calls and handle customer inquiries professionally.
Enter orders into the point of sale system with precision.
Provide knowledgeable advice on our products, helping customers make informed decisions.
Support the warehouse team with various fulfilment duties as needed.
About You:
People-Oriented:
You have a knack for building rapport with customers quickly and providing excellent service.
Organised & Proactive:
You spot tasks that need to be done and take action without being asked. You can foresee potential issues and solve them before they arise.
Flexible:
You thrive in a fast-paced environment and enjoy a role that combines retail and customer service.
Team Player:
You enjoy working as part of a collaborative team and contribute positively to a supportive work environment.
Experience & Skills:
At least 1 year of experience in a retail and customer service environment.
High-level computer skills, including Excel and Word.
Accurate data entry with strong attention to detail.
Confident communication skills, both over the phone and in person, with strong business writing and grammar.
Ability to manage time and prioritise tasks effectively.
Positive attitude and eagerness to learn all aspects of the medical apparel business.
Why Join Us?
Part-time role that’s perfect for those looking for work during school hours.
Collaborative, supportive, and down-to-earth team environment.
Opportunity to grow within a leading company in the medical apparel industry.
We invest in and value a positive team culture.
Free uniforms and full training provided.
What Our Team Says About Working at Infectious:
“Each day is an exciting one at Infectious! With lovely customers and a supportive team, you can’t go wrong!”
“I love the nature of the business, the values, and the challenges it provides.”
“I get to collaborate with talented, committed, and, above all, good people to build something genuinely worthy.”
Next Steps:
To apply, please send your CV and a covering letter addressing