Receptionist wanted !

20+ Hrs per week Thursday to Sunday

This role is for a front office Receptionist in our pet friendly oceanfront holiday park. A friendly workplace, working with RMS booking system an advantage!

Our receptionist is the face of our business – welcoming, smiling, friendly, helpful and positive. They ensure a seamless and positive experience for our guests.

Key activities

• Welcome guests to the park and complete the arrivals process
• Respond to enquiries and place bookings on the phone, via email and in-person
• Take payments and be responsible for handling cash
• Use booking system (RMS) to manage bookings, tasks and other daily administrative items
• Be the ‘go to’ for in-house guests for any queries and requests
• Monitor email inboxes
• Be responsible for closing the office
• Key personal attributes / skills
• Being a positive, smiling, friendly person is absolutely key to this role
• Good conversation skills from prior experience in a customer facing role
• An aptitude for software (ie. able to use Microsoft Outlook, and to enter data into Microsoft Excel)
• Ability to work independently

Please send resume to stay@ellisbeach.com if you’re interested