Receptionist
The Adelaide Inn Hotel is seeking a part time guest services colleague to join an energetic and customer focused team to work i the day-to-day operations of a 60 room city edge hotel/motel.
About the Role:
Duties and Responsibilities include but are not limited to:
- Taking reservations using our reservation system and update reservations booked online
- Checking in and out guest in a timely manner daily, authorising payments and preparing guest bills
- Be able to answer all enquires in regards to rates and availability
- Answer the phone in an efficient and timely manner to address any enquires
- Communicate to other hotel departments in regards to request or requirements
- Monitor and respond to emails professionally
- Be able to solve all complaints in a time manner for a positive outcome for the guest
- Responsible for a cash float and end of shift banking (Cash & Eftpos)
- Run daily reports within the shift
- Handover to staff or security clearly on shift change
- Perform any additional task as per the Receptions daily check list
- Assistance may be required within other departments of the hotel such as Housekeeping or Fox Restaurant
About you:
- Energetic and likes to work in a culturally positive environment
- Has experienced in hotels in reception, duty manager or similar
- Fluent in RMS
- Can work across a seven day roster the reception is open 8am to 8pm
To apply for this unique and exciting opportunity please click the “APPLY” button below to send us your Resume and Cover Letter online now.
All applications will be treated in the strictest confidence.
Only Applicants that have been shortlisted for interview will be contacted.
More info
