Who are we?

Skydive Australia forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in 1998 with the vision of becoming the largest and most respected adventure tourism company in the world. We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.
As a business, we empower our employees to do what they do best – deliver extraordinary experiences.

Skydive Australia has 14 drop zones across Australia providing people the ultimate thrill! From the sands of Cairns to the grapevines of the Yarra Valley, our locations are impossible to beat. Starting out with just one single-engine aircraft in 1998, we have grown rapidly to be where we are today. Increasing heart rates and creating incredible exhilarating experiences is what we aim to do.

About you

You have exceptional customer service skills including great face to face, phone, and email manner. You are a hard worker and work well under pressure in a fast-paced environment. You are details orientated and work well with timeframes and deadlines. You understand manifesting functions and ready to jump in a help where needed. You are physically fit and enjoying working outside.

About the role

We are seeking a Ground Crew (Customer Service) to join our team at Byron Bay!
We are offering you the opportunity to be a part of a leading company in tourism where having fun and building relationships is an important part of the role! You are flexible with your availability and can work weekends and public holidays when needed.

Your responsibilities will include:

• Delivering excellent customer service
• Great communication skills
• Safely drive a large coaster bus
• physically fit and loves the outdoors
• Good administration and IT skills
• High level of initiative and independence

Benefits and perks

• Employee Benefit Discount Program to check out our products
• Employee Referral Program
• Employee Assistance Program (EAP)
• Reward and Recognition Programs
• Training and study assistance provided
• Career pathways developed to get you to the next level

Don’t miss out on joining a leading company that welcomes innovated ideas and is dedicated to providing quality services. If you are ready to escape the ordinary, apply now.

Don’t meet every single requirement? At Experience Co we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

More info