We have a very exciting opportunity for a person with refined hospitality skills to join an amazing and dedicated team to fill the maternity leave position for a part-time concierge at the most iconic residential tower in Melbourne – Eureka Tower.

Our concierge team is the information hub for residents, contractors, staff, visitors and local businesses.  Therefore a high standard of customer service is required.

The main shifts are from 3:00pm to 11:00pm Thursday to Sunday – depending on the roster over a 6 week period (there are two free weekends out of 6).  There will also be the opportunity to fill in for other shifts as staff take leave etc.

We aim to provide a 5 star hotel service, so we need someone with :

• Strong Administration skills
• The ability to work confidently, independently and within a team
• The ability to multi-task
• 100% reliable in fulfilling your shift requirements – This is a must.
• The ability to follow strict guidelines and procedures
• The ability to work well under pressure, handle/resolve issues and organise lifestyle services for residents whilst polite and courteous
• The willingness to be trained in Fire Warden and First Aid Level 2 training
• Microsoft Office computer skills
• Customer service expertise with refined verbal and written communication skills
• High class presence.
• Previous hotel experience is advantageous.

In return, we provide a friendly and experienced team in a great environment, on-the-job and ongoing training and all the perks of a full-time permanent role. We also offer the assurance that you will never be alone when on your shift as the building has 24/7 security and cleaning teams on site.

If you think you have the skill set to take on this exclusive role, please send in your CV and a cover letter.

More info