The Position
Pace National has an exciting new opportunity for a Business Support Officer / Receptionist to join our team. This essential role is largely front of house where you will be responsible for greeting guests, handling incoming calls, responding to enquiries, preparing for meetings / client appointments, assisting with reporting and processing.

You will be working closely with our team of Allied Health Consultants, Psychologists and Managers to keep the business running smoothly. You will have fantastic learning opportunities, get to work with a diverse team of professionals, and be part of a growing business.

The role is Casual and flexibility dependent upon changing demands will be appreciated.

The Company
Pace National is a leading provider of Rehabilitation, Psychology, and Consulting Services in WA. We employ Allied Health Professionals such as occupational therapists, psychologists, exercise physiologists and physiotherapists to deliver key services in workplace rehabilitation, psychological services, occupational health and safety and coordinate goal-oriented programs of support. Our values are based on principles of empowerment, collaboration, and teamwork.
Essential Criteria

• Strong team orientation
• Well-developed communication skills, both written & verbal
• Friendly disposition
• Strong attention to detail (e.g. document formatting / proof reading skills)
• Excellent computer skills (Office 365)
• Exceptional time management, organisational, analytical and problem-solving skills
• Professional presentation
• Self-starting and motivated to help others
• Proactive in addressing tasks

Desirable Criteria

• Previous experience in a front of house role

Summarised Responsibilities 

• Providing internal business support to our allied health consultants and management staff
• Front of house management
• General office responsibilities: email communications, effective / efficient client liaison, actioning new referrals, document management, managing office supplies, scheduling and billing of appointments
• Answering our Psych Employee Assistance phone line, booking appointments, and escalating calls when and where appropriate
• Processing Medicare Mental Health Care payments and rebates
• Assisting the consulting team and management staff to improve efficiency, deliver on service and quality objectives, and manage workflow with high attention to detail.
• Willingness to learn to assist our team of consultants with various placement activities and work trial canvassing.

Other Benefits

• Convenient Subiaco location
• Autonomy (once proficient)
• Working within a strong team culture
• Opportunity to work with a passionate group of professionals to improve people’s lives

More info