Position: Waiter/Waitress
Location TBA
Type: Full-time/Part-time
We are seeking a friendly, attentive, and customer-focused Waiter/Waitress to join our team at [Cafe/Restaurant Name]. The ideal candidate will be passionate about providing exceptional service to our guests, ensuring they have a memorable dining experience. If you possess excellent communication skills, a positive attitude, and thrive in a fast-paced environment, we’d love to have you on board!
Responsibilities:
- Greet and welcome customers warmly as they enter the cafe/restaurant.
- Present menus and help customers with menu choices, making recommendations when necessary.
- Take accurate food and drink orders and communicate them to the kitchen staff promptly.
- Serve orders in a timely manner, ensuring accuracy and presentation.
- Address any customer inquiries or special requests with professionalism and a friendly demeanour.
- Check on customers regularly to ensure satisfaction, refill drinks, clear empty plates, and address any additional needs.
- Handle customer complaints or concerns with patience and sensitivity, escalating to the manager when necessary.
- Collaborate with kitchen and bar staff to ensure smooth service flow and order accuracy.
- Process payments and provide accurate change or process credit card transactions.
- Maintain a clean and organized workspace, including tables, menus, and service areas.
- Assist with opening and closing tasks, such as setting up tables, cleaning up after service, and restocking supplies.
- Stay up-to-date on menu items, specials, and promotions to provide accurate information to customers.
- Uphold hygiene and safety standards, following health regulations and guidelines at all times.
- Participate in staff meetings and training sessions as required.
Requirements:
- Previous experience in a customer service role, preferably in a cafe/restaurant setting.
- Excellent communication and interpersonal skills.
- Friendly and outgoing personality with a genuine desire to provide exceptional customer service.
- Ability to multitask and stay composed under pressure.
- Attention to detail to ensure accuracy in order taking and serving.
- Basic math skills for handling payments and making changes.
- Flexibility in working shifts, including weekends and holidays.
- Neat and professional appearance.
https://www.gumtree.com.au/s-ad/port-adelaide/waiting-staff/cafe-restaurant-waiter-waitress-wanted/1315497414